Privacy Statement

At Motorhome Holiday Swap ("Motorhome Holiday Swap”) we are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. Motorhome Holiday Swap is registered under the Data Protection Act 1998 (Registration Number Z9498555)

The purpose of this policy is to explain how Motorhome Holiday Swap will use and process your personal data. By using our website generally you agree to this use.

What information do we collect?

We will ask you to provide information on our website during the registration process. If you contact us we may keep a copy of that correspondence.

The type of information which we may collect about you includes your:

  • name
  • postal address
  • telephone number
  • mobile number
  • email address

We may supplement the information, which you provide to us with information we receive from third parties.

How is the information used?

We will pass on your personal information to other members in order for you to organise an exchange and you consent to such disclosure. We may also use your information to improve our marketing, for purposes of administering our business activities, and making available other services to our members and potential members. We will show the information you provide to such of our employees as need to see it.

We also use information in aggregated form (where no individual user is identified). This information may include:

  • the URL which you came from
  • the URL you next go to
  • what browser you are using
  • Your Operating System and Screen resolution
  • your IP address

This information is used for market research, to customise our site content and we believe that this allows us to monitor and improve our site and tailor it to better meet our users requirements.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

Use of Cookies

We only use session cookies to maintain state between the pages of the members area. When you use our website a temporary cookie records some information related to your current browser session. It is used only to store information about that instance and is deleted when the browse session is closed. The purpose of this cookie is to help the system remember the activities you asked it to perform such as the search term, the number if hits on a page etc. They are no longer accessible after the browser session expires.

Who do we share the information with?

We may disclose your personal data to:

  • any law enforcement agency requesting it in connection with the commission of an offence;
  • comply with applicable laws and lawful government and/or regulatory requests;
  • protect our systems and ourselves; and/or
  • operate our systems properly

We reserve the right to and you agree that we may disclose any information, which we hold about you to any government, regulatory, criminal investigatory or other authorised body such as the police, Customs and Excise and trading standards officers without notice to you and without incurring liability to you in connection with any investigation of fraud, infringement of intellectual property rights or illegal activity or in relation to any matter, which may expose us to legal liability or otherwise.

We do not sell, trade, give away or rent your personal information to third parties unless you tell us you are happy for us to do so. We may provide statistics on an aggregated basis but these will not include any personally identifiable information.

How do we safeguard your personal data?

Motorhome Holiday Swap uses PayPal for all online transactions. PayPal transactions are secure. All financial information members supply when paying for membership or making an exchange is encrypted while in transit and is safe from theft. Please note that when conducting a payment with PayPal, their privacy policy will also apply in addition to the Motorhome Holiday Swap privacy policy.

Your personal information will be held securely in accordance with the Data Protection Act 1998.

Our security systems mean that we may request proof of identity before we are able to disclose information to you.

Your consent

By submitting your information and by using our website you consent to the collection and use of personal information relating to you as set out in this privacy policy. If we decide to amend our privacy policy we shall post any changes on this page so that you are aware of what information we collect how we use it and under what circumstance we disclose it. Please check back regularly. Continued use of the service will signify that you agree to any such changes.

How can you correct any inaccuracies?

We are committed to ensuring that the information, which we hold, about you is accurate and up to date. You can check the information that we hold about you by emailing us at You are entitled to a copy of your information held by us, we may make a small charge for providing this to you.

Please notify us if you find any inaccuracies providing us with sufficient information to identify you, so that any errors can be corrected.

You agree to keep your data accurate and up to date and promptly to send us any new or revised personal data.

You warrant and undertake to us that all of the details you supply to us are true and accurate.

Contacting Us

Any questions or comments relating to this statement or our site should be directed to Motorhome Holiday Swap by sending an email to

This page was last updated on 28th October 2006